Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping at FreshHouseGoods.com!
We aim to deliver your cleaning products quickly, safely, and reliably.
Please review our shipping policy below.


1. Order Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive an email confirmation once your order is processed.


2. Shipping Time & Delivery Estimates

United States Shipping

We offer reliable shipping options depending on your location:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 3–6 business days

  • Priority Shipping: 2–4 business days

Delivery times may vary depending on product availability and carrier delays.


3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order weight

  • Shipping method

  • Delivery location

We occasionally offer free shipping promotions—please check our website for current offers.


4. Order Tracking

Once your order ships, you will receive an email with:

✔ Tracking number
✔ Carrier details
✔ Link to track your package

Tracking may take 24–48 hours to update.


5. Incorrect Shipping Information

Please ensure your shipping address is entered correctly:

  • We are not responsible for orders delivered to incorrect or incomplete addresses.

  • If you entered the wrong address, contact us immediately.
    If the order has not shipped yet, we will update it for you.


6. Delayed, Lost, or Stolen Packages

  • We are not responsible for delays caused by the carrier or customs.

  • If your package is marked delivered but you did not receive it, please contact the carrier directly.

  • If your package is lost in transit, reach out to us — we will assist you in filing a claim.


7. International Shipping

(Include only if you ship internationally)

We currently offer international shipping to select countries.
Delivery times vary by region and customs processing.

  • Customers are responsible for customs fees, import duties, or taxes imposed by their country.


8. Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the damaged product & package.

  2. Contact us within 48 hours of delivery at support@freshhousegoods.com.

  3. We will send a replacement or issue a refund based on your preference.


9. Contact Us

For any shipping-related questions, reach us at:

📧 support@freshhousegoods.com
🌐 www.freshhousegoods.com